They're the new face of homeless--middle-class families in economic crisis. Jeannette and Gunner Orozco are one of eight Portland families profiled in the new documentary "American Winter" debuting on HBO this month. They lived a comfortable life until their husband/father died unexpectedly and they soon found themselves homeless and hungry. They bravely joined us to share their story along with Jean DeMasters, Executive Director of Human Solutions, an organization that helped give Jeanette and her son shelter, setting them on a better path. Their story also highlights a unique service available in our area-- 211-- a referral hotline that helps connect callers with community resources and social services.