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Bank of America teller accused of stealing $160,000 from Troy customer’s account

Police say Alicia Smarro was charged with grand larceny, falsifying business records, identity theft, and scheme to defraud - all felonies. (N.Y. State Police)

TROY, NY (WRGB) A former local bank teller is in the Albany County Jail accused of stealing tens of thousands of dollars from a customer's account.

Former Bank of America employee Alicia Smarro faces a slew of felony charges ranging from grand larceny to falsifying business records.

State Police Trooper Mark Cepiel says the 33-yr-old abused her position as bank teller, to steal a large sum of money from a bank customer's joint savings accounts.

“There were approximately 48 withdrawals during that one year period that totaled approximately 160,000 dollars,” Cepiel said.

Police say Smarro's victims, are in their 80's. CBS 6 learned they're a married couple from Troy.

According to court records CBS 6 obtained, the theft occurred at two Bank of America locations. A banking center on Central Avenue in Albany, and another location in Watervliet. Police say Smarro withdrew cash from the accounts over a year, between March 2016 and March 2017, until the victims themselves noticed a problem.

“That’s really what detected this crime, the victim looking at the bank statements and noticing some discrepancies there,” Cepiel said.

Smarro was arrested and jailed on four felony charges Monday. CBS 6’s Anne McCloy stopped by Smarro’s home in Troy to see if anyone was there who wished to comment, but there was no answer at the door.

Police say Smarro was previously fired from Bank of America for an "unrelated matter".

State Police say this case highlights the importance of keeping a close eye on personal accounts, and those of family members who may need help doing so.

“You should always be aware of your financial wellbeing, you should always be aware of your bank statements, you should always be aware of what’s coming and going,” Cepiel said.

Bank of America responded to CBS 6’s request for comment in a statement saying:

"The safety and security of our customers and their accounts remains our top priority. We have a variety of measures in place to help prevent and detect fraud, but for security and proprietary reasons, we don't publicize them."

A bank spokesperson said Smarro is no longer employed by the bank.

Police say Bank of America refunded the $160,000 that was taken from the victims.

Smarro is jailed in lieu of $10,000 bond, she's due back in Albany court this Friday.

Police say Alicia Smarro was charged with grand larceny, falsifying business records, identity theft, and scheme to defraud - all felonies.

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